We will plan to check in with you three days
(and again one day) before your scheduled flight to answer any
questions you might have and advise you on weather conditions.
Safety is the
primary consideration for all flights so flights may be
rescheduled (at pilot's sole discretion) so as to avoid high winds,
mist, rain, lightening, or fog conditions.
We generally meet 30 minutes
before sunrise in front of Steve & Barry's Sporting Goods Store
(previously Mervyn's) at the West Oaks Mall Parking Lot in
Houston, Texas unless agreed
otherwise. We will confirm the exact meeting time when you
make your reservation.
Dress comfortably for a few hours of being on
your feet outdoors. Long pants and comfortable/sturdy
shoes (preferably tennis shoes, walking shoes, or hiking boots
that you don't mind getting muddy or wet) are recommended.
For passenger safety, high heels and flip-flops are not allowed.
Clients should dress
(in layers) to compensate for temperature changes during the day. (Note -
There is typically only 3-5 degrees difference in temperature
between the ground and your maximum flying altitude. Also,
although some heat given off by the propane burners, it is
typically not enough to make a difference in your dress.)
Your safety and comfort is our greatest
concern. We do not recommend that passengers that are pregnant or have any physical impairment or
health problems that limit their ability to get into the basket,
hold onto the basket, brace their body for landing, or walk from
the basket to the chase vehicle) fly.
We will be photographing your entire balloon ride experience and
will provide you with a complementary CD within about a week of
the site. We will also bring an ice chest of cold beverages (soda and water) to
make your experience most enjoyable. With that said, you
are welcome to bring your own camera.
We feel it is important for you to be an informed passenger and
understand the nature and risk associated with the sport of
ballooning. You will be required to read and sign
a consent form. Signing this form is a condition of riding the balloon.
Also, please bring any flight certificates that you pre-
purchased for your balloon flight. Only original copies of
gift certificates will be honored.
We have provided answers to our most commonly asked questions at
our FAQ link. If you have other
questions, please call or email